Terms & Conditions
We’ve tried to write this in plain English. These terms cover how DealZap works, what you’re signing up for, and what happens if something goes wrong. If you have a question about anything in here, just email us at support@dealzap.gg.
Last updated: · Operated by Khonsu Consulting Limited, Guernsey
What’s in here
- A. Using DealZap — general platform rules
- B. Deal & Perk Terms — deal & voucher redemption
- C. Membership Terms — subscriptions & billing
Your feedback matters. Your feedback is genuinely important to us. Good or bad, we want to hear it: email hello@dealzap.gg.
🌐 Section A — Using DealZap
General rules that apply to everyone using the DealZap platform, whether you’re a free member, paid subscriber, or just browsing.
Who we are
DealZap is operated by Khonsu Consulting Limited, a company registered in Guernsey, Channel Islands. When you use DealZap, you’re entering into an agreement with us. For general questions, email us at hello@dealzap.gg. If you need help with your account or a voucher, our support team is at support@dealzap.gg.
By using DealZap, you agree to these terms
Signing up for an account or using the platform means you’ve read and agreed to these terms. If you don’t agree, please don’t use DealZap. We reserve the right to update these terms from time to time — we’ll always let you know if anything material changes.
Account & security
You’re responsible for keeping your account details secure. Don’t share your login or let anyone else use your account — deals are one per person, and accounts are non-transferable. Keep your password confidential. You’re responsible for any activity that happens under your login. If we become aware of an account being shared between multiple people or devices, we reserve the right to suspend it with immediate effect, and no refund will be issued.
You must be 18 or over
DealZap is for adults. By creating an account, you confirm you’re 18 or older. Some deals may have their own age restrictions — these will be clearly stated in the deal details.
Don’t misuse the platform
DealZap is for genuine deal-seekers, not bots, scalpers, or people trying to game the system. We reserve the right to suspend or permanently remove any account found to be abusing the platform, claiming deals fraudulently, or acting in a way that harms our partners or other members.
Our liability is limited
DealZap connects members with local businesses. We’re not responsible for the quality of goods or services provided by our partners, and we can’t guarantee that every deal will meet your expectations. We do our best to work with great businesses — but the experience itself is between you and the venue.
Intellectual property
The DealZap name, logo, app, and platform — including its look, feel, and content — belong to Khonsu Consulting Limited. You’re welcome to use DealZap as intended, but please don’t copy, reproduce, or repurpose any part of it without our permission.
Assignment
We may transfer or assign these terms, in whole or in part, if DealZap or Khonsu Consulting Limited is ever restructured, sold, or merged with another business. We’ll always aim to keep the service running as normal if that happens.
If part of these terms doesn’t hold up
If any part of these terms is found to be invalid or unenforceable, the rest of the terms will continue to apply as normal.
If DealZap ever closes
If we ever need to discontinue DealZap, we’ll give members as much notice as we reasonably can. Any vouchers you’ve already zapped would need to be redeemed before the service closes — we can’t guarantee they’ll remain valid after that. We wouldn’t be able to offer refunds for unused membership time in this scenario, beyond anything required by law.
Governing law
These terms are governed by the laws of Guernsey, Channel Islands. Any disputes will be subject to the jurisdiction of the Guernsey courts. We’d always rather sort things out directly though — email us first and we’ll do our best to help.
⚡ Section B — Deal & Perk Terms
These are the deal-specific rules — how deals and perks work, how to claim them, and what to do if something goes sideways. Our lawyers made us write this. We’ve never had to use most of it and we genuinely hope we never do.
If you zap a deal or perk, enjoy it
If you redeem a voucher and have a great time, please leave that business a nice review. These are local businesses giving you something brilliant — a kind word online goes a long way. Good vibes only. 😊
Deals go live for everyone at the same time
When a deal drops, it’s made available to every eligible member at the same moment — nobody gets a head start. We’re not responsible for how quickly a deal reaches you due to your device’s loading speed or internet connection.
We can’t promise there’ll always be a deal to zap
We work very hard to line up awesome deals, but we can’t guarantee there’ll always be one available to zap. That’s what perks are for ;)
What’s a perk?
A perk is a deal that offers a fixed saving of £5 or more, which each DealZap member can zap and redeem once per calendar month. Redeeming a perk voucher is obviously subject to availability — for example, if you have a perk offering £5 off a beauty treatment, you’ll need to book it in advance for that month, and that booking is subject to the venue having availability.
Redeem each perk once per calendar month
Each active perk can be claimed and redeemed once per member per calendar month. Each perk resets on the 1st of each month. Perks themselves are subject to change. Vouchers for perks do NOT count towards your active voucher allowance.
Deals come in limited quantities
Once a deal has been fully claimed, it’s gone — no exceptions and no queue jumping. If you miss out, another deal is always around the corner.
You can hold up to 5 active vouchers at a time
There’s a cap of 5 active deal vouchers in your account at any one time. If you’re at the cap and try to zap another deal, you’ll be told you can’t zap any more until you redeem or drop one of your existing vouchers.
Don’t need a voucher? You can drop it
If you’ve claimed a voucher you no longer want, you can drop it from your account to free up space. Once dropped, a voucher cannot be reclaimed or reissued — so only drop what you’re sure you won’t use.
Read the small print on each deal
Every deal has its own conditions — valid days, valid times, specific menu items, minimum spend. Please check before you head out. Turning up on a Tuesday when the deal’s only valid Wednesday to Friday won’t end well for anyone, and the venue won’t be able to honour it.
Redeeming your voucher
Redemption is handled in person, on your phone, by the venue’s own staff — you’ll show your voucher at the point of purchase. DealZap is designed for redemption on modern mobile devices. You’re welcome to try using it on other things like iPads and smart fridges, but if it doesn’t work as expected on non-supported devices, that’s on you. Please wait until you’re at the venue and follow the venue’s instructions to redeem. If you redeem a voucher before attending, or don’t follow the venue’s redemption process correctly, that voucher cannot be reissued. And obviously, if anything happens to your phone along the way, that’s on you, not us — though we’ve had loads of vouchers redeemed successfully so far and nobody’s phone has come to any harm yet, so we wouldn’t worry.
Vouchers are offered on behalf of our partner businesses
DealZap makes vouchers available on behalf of a range of local businesses. Where a voucher is being offered by a business other than DealZap itself, that business always has the final say on whether to honour it — though it’s very much in their interest to do so, and the vast majority do without issue. If you run into a problem, let our support team know at support@dealzap.gg and we’ll help smooth things over.
No cash, no transfers, no value
Vouchers have no cash value and can’t be passed on, sold, or traded. They’re yours and yours alone.
We reserve the right to pull a deal
If a deal needs to be amended or withdrawn for any reason, we can do that. We’d rather not, but life happens.
Didn’t get the voucher? Please don’t show up anyway
If a deal was fully claimed before you got there, it’s gone. Please do not visit the venue expecting to redeem it — they won’t be able to help, and it puts them in an awkward spot.
The “oh no, something went wrong” clause
In the unlikely event of a technical gremlin — say, a glitch that lets 500 people claim a deal meant for 20 — DealZap reserves the right to void any or all vouchers issued. We’d only ever use this if something genuinely broke. If it happens to you, we’ll make it right with priority access to the next drop.
Zapping a flash deal where DealZap is the vendor
Some deals give you a specific item directly from DealZap, rather than a deal from a venue or other business — we call these flash deals. If you zap one of these, we’ll arrange to get the item to you, so please make sure the email address on your account is correct — we can only drop it to where you tell us to. We’re human and our patience is limited: if we arrange to meet you somewhere to hand over an item you’ve zapped and you don’t turn up, you’ll get one more shot before the item is made available on the platform again. If that doesn’t work out either, the deal can and will be reissued again on the platform. If we’re unable to reach you at all, we’ll hold onto the item and you’ll need to get in touch with us to arrange delivery — but do note that vouchers still expire in the usual way, and if a voucher expires unclaimed, the item can and will be reissued to someone else. By zapping one of these deals, you also agree to having your photo taken and used for marketing purposes, purely for celebration reasons — we like showing off our winners! You never know, it could launch your modelling career.
Got feedback? We’re all ears
Good, bad, somewhere in between — drop us a line at hello@dealzap.gg. We genuinely want to hear it.
💳 Section C — Membership Terms
These terms cover your DealZap membership — how it works and how billing and cancellation operate.
What a DealZap membership gets you
A DealZap membership gives you access to exclusive deals and perks from local Guernsey businesses. The features included in your membership are shown at checkout and may evolve over time — we’ll always let you know if anything significant changes.
Cost & billing
DealZap membership costs £4.99 per month, billed in advance on a recurring monthly basis. Subscriptions renew automatically each month unless cancelled. Current pricing is always shown at checkout and on your account page.
Price changes
If we ever need to change the price of membership, we’ll always communicate this to you in advance, giving you the chance to cancel before the new price takes effect.
Cancelling your membership
You can cancel your membership at any time from your account settings — no hoops, no phone calls, no guilt trips. As soon as you cancel, you’ll lose the ability to zap any new deals. You can still redeem any deal and perk vouchers you’ve already zapped, and you can continue to zap and redeem perk vouchers right up until the date your next payment would have been due. As DealZap is a digital subscription, we don’t offer partial-month refunds. If you resubscribe later, you’ll start a fresh billing period from that date.
Refunds
If you believe you’ve been charged in error, get in touch at support@dealzap.gg and we’ll sort it out. Outside of billing errors, monthly subscription fees are non-refundable once a billing period has started.
Failed payments
If a payment fails, we’ll try again and let you know. If we’re unable to collect payment, your membership may be paused or cancelled. You can update your payment details at any time from your account settings, but this may start a new billing date/cycle.
Payment history
Payment notifications and your full payment history are available at any time in the “My Account” section of the website.
Changes to the membership
We may update these membership terms from time to time. If we make any material changes — particularly around billing or cancellation — we’ll email you in advance. Continuing to use your membership after notice of changes means you’re happy with them. If you’re not, you can cancel before they kick in.
That’s everything. Happy Zapping! ⚡
Questions about anything in here? Drop us a line at hello@dealzap.gg — we’re friendly, we promise.